Shipping Policy
We operate in the USA and sell customized products on order. All the orders are shipped on Priority Basis.
Change in Address:
Once you will place your order, you will receive an order confirmation email that contains your order receipt. You must confirm the information you provided is accurate and correct. If there is any change in the address, you must immediately reach out to us within 12 hours of placing your order for a change in the address, or email. After 12 hours we are unable to change the information. For a change in address please send us an email from the same email id you used to place the order and send us the requested email at support@signspitstore.com. Our team is always available for your kind assistance.
Order Processing Time & Shipping:
Every order at SignsPit is handmade to order and we spend a lot of time on your order to make sure you get the best product at best price. It takes 1 to 2 working days to design and verify the order and we strive to process your order within 3 to 5 working days after you place your order. During the busy hours of our business, please allow 7-8 days for our master artisans to prepare your order and send it safely to the courier for dispatch. All orders are shipped via FedEx. Orders placed on Fridays will not be processed until Monday, as our production facility is closed on weekends. Orders placed on a Holiday will be processed within 1-5 working days after the Holiday.
Typically, your package should be delivered to you within 8-12 days after leaving our warehouse. This may vary depending on the Customs process in the destination country. Customers may be charged duties and tariffs on their international orders at the time of delivery in the local currency. The company is not responsible for any country-specific tariffs or duties. Customers will incur any costs associated with duties, taxes, and/or customs.
If you used a promo code or received any discount on your order, you will be charged taxes or duties on the original prices. The company will not alter any invoices or pricing in an attempt to avoid international fees or charges.
If your address is not verified, you will be contacted via email or text message to verify your address. If your address is not valid, the processing time will be longer. Please make sure your address includes zip code and apt number if applicable.
The company is not responsible for undeliverable packages. Undeliverable packages will be returned and the customer will be contacted to update their address. Customers will be charged a shipping fee to reship a package that was returned. If it is the company’s fault then we will not charge anything from you in regard to reshipping charges.
For any query, you can write to us anytime at support@signspitstore.com Our team is always available for your kind assistance.