Terms & Conditions

Please read these Terms and Conditions (hereafter "Terms" or "Terms and Conditions") carefully before using or purchasing from the signspit.com website (hereafter "Site", “Website” or “the Website”)  or interacting with the purchasing system, customer support or other services (hereafter “the Service” or “Service”) operated by Signs Pit (hereafter "us", "we", or "our").

Your access to and use of the Website and Service is conditional on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and Customers (hereafter “you”, “them”, or “they”) who:

access the images, photos, audio, video and other forms of data or communication (hereafter “Content”);

use the Service;

and purchase store products, personalized or customized signs, lights, lamps or art (hereafter “Products”) from Signs Pit via the signspit.com website, over the phone, email, in person or through any other means whether electronic, digital or otherwise.

By accessing or using the Website, Service, or by purchasing Products you agree to be bound by these Terms and our Privacy Policy. 

Import Duty:

Please note that the customer is responsible for any import or custom duty charges.

Changes to these Terms and Conditions:

We may modify the Terms and Conditions from time to time. You should revisit these Terms and Conditions on a regular basis as revised versions will be binding on you. Any such modification will be effective upon our posting of new Terms and Conditions. Your continued use of this Website after any posted modification to the Terms and Conditions indicates your acceptance of the modification.

Website Availability:

We reserve the right to modify, update, or discontinue signspit.com at our sole discretion, at any time, for any or no reason, and without notice or liability.

Product Availability:

Signs Pit Products are made on order, this ensures that a fresh product is made for the customers. This includes the Products in the Website shop section. It takes 3-5 days for the production and 7-12 days for the orders to be delivered. We would try our best to ensure your purchased Product reaches you within the stated timeframe but we make no guarantees as issues can arise that are outside of our control. *Customs clearance may increase the delivery time for some countries.

Purchases:

If you wish to purchase any Product or make use of any Service made available through this Website, you may be asked to supply certain relevant information including, but not limited to, your name, email address, delivery address and payment information. For full information on what information we collect and how we use it please see our Privacy Policy.

Product Dimensions:
The dimensions of the product could be less than 2 to 3 inches as provided on the website. The dimensions provided alongside the products are the dimensions of the package. The original product size could decrease due to the acrylic board cutting by the machine.

Signs Pit reserves the right to change our prices at any time:

Signs Pit reserves the right to refuse or cancel certain orders at our sole discretion. You will be informed of any such refusal or cancellation within a reasonable timeframe, and a reason for the refusal or cancellation will be provided.

Payment and Billing:

Shop Signs and Products - Payment for all signs and products ordered through the Signs Pit online shop is taken at the point of sale. You can choose to pay by using a major credit card.

Custom Neon Sign - Payment for all custom-made signs that you design online using our Custom Neon Sign tool is taken at the point of sale. You can choose to pay by using a major credit card.

Signs Pit Warranty:

Signs Pit products include a 12-month warranty that covers electrical components when used appropriately. Please be aware that Indoor Signs are not suitable for use outdoors or anywhere they might get wet. Inappropriate use will void the warranty.

Warranty Coverage for Hard Wired & Installed Signs:

Signs Pit bears no responsibility for any costs incurred when installing and/or uninstalling your sign. If, in the unlikely event that your sign is experiencing a presumed fault, we will request photos and videos for diagnostic purposes and may require the sign to be sent back to us for replacement or repair. If you have chosen to have your sign installed and/or hard-wired, Signs Pit takes no responsibility for any costs incurred due to uninstalling and/or reinstalling your sign. If your sign has been hardwired in by an electrician it is at our sole discretion to decide if the occurring fault is covered under our 12-month warranty.

Damaged in Transit:

We recommend opening your Signs Pit parcel upon delivery. In the unlikely event that your sign has been damaged in transit Signs Pit will ensure that a resolution is provided.

Damage must be reported within 24 hours of delivery of your Signs Pit sign to be eligible for a replacement. Damage or faults reported after this time period will follow our general returns and refunds policy and will not be covered under the warranty. Note: the delivery date is the courier delivery date which can be found by following the prompts in your tracking email.

If you believe your item has been damaged in transit and you are within the 48 hours claim period please send an email to support@signspitstore.com with all of the following:

  • invoice for the order

  • a clear photo of the damage to the sign,

  • a clear photo of the box & any damage to the outer box,

  • and a clear photo of the shipping label on the box.

Miscellaneous:

The Terms and Conditions contain the entire agreement between you and us regarding the use of SignsPit.com, and supersede any prior agreement between you and us on such subject matter. The parties acknowledge that no reliance is placed on any representation made but not expressly contained in these Terms and Conditions.

Any failure on our part to exercise or enforce any right or provision of the Terms and Conditions shall not constitute a waiver of such right or provision. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.

If any provision of the Terms and Conditions is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the Terms and Conditions shall otherwise remain in full force and effect and enforceable.

The Terms and Conditions are not assignable, transferable or sublicensable by you except with our prior written consent, but may be assigned or transferred by us without restriction. Any assignment attempted to be made in violation of the Terms and Conditions shall be void.

The section titles in the Terms and Conditions are for convenience only and have no legal or contractual effect.